Dr. Yoo Jung (Erika) Oh (Ph.D. University of California, Davis) specializes in artificial intelligence (AI) dialogue systems, commonly referred to as "AI chatbots." With an interest in the dynamics of human-AI communication, her research investigates the impact of persuasive AI on human perceptions and behaviors. Dr. Oh's research focuses on human perceptions, communication patterns, and the resulting persuasion and relational outcomes of human-AI interaction. Her studies have been published in outlets including the Journal of Communication, the Journal of Computer-Mediated Communication, the International Journal of Communication (Google Scholar).
Human-AI communication, AI chatbots, human-chatbot relationships, persuasive technologies, health behavior change