Scott Shank
Bio
Scott Shank is an Assistant Professor who studies organizational communication, particularly related to socialization, organizational behavior, and leadership. Familiar with qualitative and mixed-method approaches, current projects emphasize the use of regression-based techniques to specify and test theoretical models. His research aims to understand, explain, and predict the efficacy of communication to acquire resources, foster relationships, and encourage organizational effectiveness and individual development and well being.
Research and Teaching
Scott has contributed to handbooks on the topics of newcomer socialization and on strategic and supportive leader/manager communication. Past research includes observation of physician-patient interaction, young-adult focus groups, manager interviews and employee survey questionnaires. His research agenda involves examining how (mis)calibrated managerial communication can enhance or disrupt positive relational perceptions, the socializing influence of work unit norms on newcomer adjustment, and communication behaviors in role negotiation episodes.
Scott teaches topics related to organizational communication, leadership and teamwork processes, organizational structure and development, and the processes for developing and testing communication theory. He also looks for ways to mentor aspiring student researchers through independent studies, inclusion on research teams, and participation in MSU's University Undergraduate Research and Arts Forum (UURAF).
Currently Teaching (Fall 2024)
COM 340: Leadership and Group Communication
COM 440: Organizational Communication Structure
COM 820: Communication Theory and Processes
