Celeste Campos-Castillo

Celeste Campos-Castillo

Associate Professor

  • Media & Information
Download CV


Celeste Campos-Castillo is an Associate Professor in the Department of Media & Information. Celeste discovers ways technologies can be designed and implemented so that they mitigate inequalities, particularly with respect to health outcomes and access to health care. This interdisciplinary and multimethod research involves documenting where inequalities exist and why, engaging members of minoritized communities to identify their needs, and conducting social psychological research to understand the underlying mechanisms that connect individuals, contexts, and outcomes. Examples of this research include tracking demographic patterns of social media use for health communication, identifying the policy contexts that enable telehealth and patient portals to address health inequities, evaluating how graphic arts design can support the wellbeing of neurodiverse youth, and designing an anti-racist chatbot that identifies when cyberbullying occurs among racially and ethnically diverse adolescents and deploys support.

Celeste’s research has been funded by agencies such as the National Endowment for the Arts, the National Science Foundation, and Meta and has been published in journals such as Health Affairs, Journal of Medical Internet Research, Journal of the Medical Informatics Association, New Media & Society, Social Psychological Quarterly, Sociological Theory, Social Science Computer Review. She’s been honored to receive awards recognizing her scientific contributions, including a paper award from the International Medical Informatics Association and the Midwest Sociological Society’s Early Career Award, and to accept invitations to share her work with diverse audiences, including local high schools and the National Academies.

Celeste received her Ph.D. in Sociology from the University of Iowa and completed a post-doctoral research fellowship at the Institute for Security, Technology, & Society at Dartmouth College.

Related Work

Recent Publications

Laestadius, L., Bishop, A., Gonzalez, M., Illenčík, D., & Campos-Castillo, C. (In Press). Too human and not human enough: A grounded theory analysis of mental health harms from emotional dependence on the social chatbot Replika. New Media & Society. https://doi.org/10.1177/14614448221142007

Campos-Castillo, C., & Shuster, S. M. (2023). So What if They’re Lying to Us? Comparing Rhetorical Strategies for Discrediting Sources of Disinformation and Misinformation Using an Affect-Based Credibility Rating. American Behavioral Scientist, 67(2), 201-223. https://doi.org/10.1177/00027642211066058

Omranian, S., Zolnoori, M., Huang, M., Campos-Castillo, C., & McRoy, S. (2023). Predicting Patient Satisfaction With Medications for Treating Opioid Use Disorder: Case Study Applying Natural Language Processing to Reviews of Methadone and Buprenorphine/Naloxone on Health-Related Social Media. JMIR Infodemiology, 3, e37207. https://doi.org/10.2196/37207

Campos-Castillo, C., & Laestadius, L. I. (2022). Mental Healthcare Utilization, Modalities, and Disruptions During Spring 2021 of the COVID-19 Pandemic Among U.S. Adolescents. Journal of Adolescent Health, 71(4), 512-515. https://doi.org/10.1016/j.jadohealth.2022.06.012

Campos-Castillo, C., Thomas, B. J., Reyes, F., & Laestadius, L. I. (2021). Seeking Help From Trusted Adults in Response to Peers’ Social Media Posts About Mental Health Struggles: Qualitative Interview Study Among Latinx Adolescents. JMIR Mental Health, 8(9), e26176. https://doi.org/10.2196/26176

Campos-Castillo, C., & Anthony, D. (2021). Racial and Ethnic Differences in Self-Reported Telehealth Use during the COVID-19 Pandemic: A Secondary Analysis of a U.S. Survey of Internet Users from Late March. Journal of the American Medical Informatics Association, 28(1), 119-125. https://doi.org/10.1093/jamia/ocaa221

Contact Information